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How do I contact you?
care@grablava.com - our support squad is happy to help!

What is Lava's cleaning process?
We separate lights and darks, wash all clothes in cold water and dry all clothes on lowest heat setting.

Who is washing my laundry?
Lava's local washing partners are teachers, chefs, parents and small business owners who love helping in their own community by bringing personal care to laundry delivery. 

Pickup & delivery are really free?
Always! No hidden fees!

Is there an order minimum?
No! 

Do you give me a laundry bag?
We bring you a Lava bag when you place your first order. 

What type of detergent do you use?
We use All Liquid Laundry Detergent Free Clear for Sensitive Skin.

Are your machines energy efficient?
We offer discounts and incentives to help washing partners purchase energy efficient machines.

Do I have to be home for pickup and delivery?
If you can buzz your driver in remotely we are happy to pickup or drop off your clothes behind a locked door. Otherwise, please be available between 7 & 9 pm.

Do you offer dry cleaning?
No.

Where are your Terms of Service and Privacy Policy?

TOS & Privacy